We use the latest techniques and most powerful equipment to ensure the best work is guaranteed to meet industry standards. We use our existing office, infrastructure, human resources, suppliers and on-call service to deliver the services as outlined in the agreement. Any additional personnel will be hired from a local catchment as part of our commitment to our community impact. We have systems and established procedures for daily communications with our clients and measuring of performance according to our Quality Management System. We also have systems in place to monitor police clearances, training records and safety practices.
D&D Clean Solutions also understands the unpredictable nature of the public service industry and the importance of a responsive, flexible 24/7 service, with the ability to respond to emergency requirements. We have developed a staffing structure and service model that has proven successful and meets the unpredictable demands of cleaning public facilities, ensuring they are presented at the highest standards and are hygienic for public use. In case of emergency cleans and fire or flood, D&D Clean Services rapid response cleaners will be at the required location within 60 minutes as agreed upon the contract. Our flexible staffing structure and contingencies also enables us to plan and manage for any peaks in demand, including increasing staff and frequency of cleans for peak periods and seasonal variations.